Creative Artworker

Production · London, London, City of
Department Production
Employment Type Full-Time
Minimum Experience Mid-level

Overview of the role

We seek a resourceful and proactive Creative Artworker to join our ambitious team. The principal role of the Creative Artworker will be to translate creative designs into high-quality working templates in InDesign, MS Word and other publishing technologies. You will have the opportunity to work on a range of corporate communications projects including annual reports and reviews, sustainability reports, investor relations and digital projects.

The Creative Artworker will manage all publishing projects ensuring Black Sun’s quality control, internal procedures, systems and work practices are maintained to produce high-quality client work, whilst being responsible for the end-to-end production process. You will work closely with the Design and Project Leads to ensure that the creative work and service we deliver achieves and meets the needs of our clients. When required, you may also need to produce assets and content for Black Sun’s digital projects.

The role is well suited for a highly motivated and ambitious individual who has the ambition and capabilities of taking on responsibility for building a team and overseeing the work of other production team members as the Singapore team continues to grow. The successful candidate must be comfortable communicating with clients and internal teams, have a keen eye for detail, have strong communication and interpersonal skills, have good management skills, have a creative flair and want to participate in building one of the largest and most successful professional service companies of its kind.

Some of the key responsibilities in this great role include:

Project Delivery

  • Responsibility for leading the day-to-day management of the production process for print projects, ensuring that all project deadlines are met in a timely manner;
  • Produce complex and high-quality InDesign and MSWord templates and deliver accurate artwork;
  • Ensure that all of Black Sun’s quality control, procedures, systems and work practices are rigorously implemented by you and team members;
  • Provide effective solutions for all team requests in a timely and courteous manner;
  • Ensure proactive input to add value to projects at every stage; and
  • Retain an eye for detail to ensure projects are executed to a high standard.


  • Maintain an awareness of project costs and resources, provide insight on projected time spent on projects to Project Director and notify the project leader of anticipated deviations.

Client Relationship Management

  • Build strong relationships with day to day client contacts;
  • Work with your team to act on and resolve any comments or issues observed by clients to ensure high levels of client satisfaction on all projects;
  • Provide client training on Black Sun’s Systems and Software’s; and
  • When required, work on-site at client premises at key project stages.

Team interaction and management

  • Provide on-going and effective support to your team members in Singapore and London, effectively managing the interface between both offices and providing an effective service to both offices;
  • Effectively train up all team members on internal work practices, processes and quality standards (replicating London’s standards and work practices), and manage all other production team members ensuring that all project tasks are fulfilled accurately, and in a timely manner.

Product and technical development

  • Assist the Production Director in London with the development of Black Sun internal templates and tools;
  • Develop a good working knowledge of HTML, CSS and digital asset production;
  • Recognise and embrace new technology-based publishing opportunities within the print and digital environments, embracing and driving innovation and improvements; and
  • Evaluate new and alternative creative technology to enhance design excellence, improve skills, increase productivity and reduce costs.

The above list of job duties is not exclusive or exhaustive and the job holder will be required to undertake such tasks as may reasonably be expected within the scope of the role.

Reporting Relationships

Reporting to: Production Direction

Work closely with: Production teams in the UK & Singapore, Account Management, Creative, Digital and wider business


Qualifications, experience & skills:

The successful candidate will hold or have experience in/with:

  • Degree in Graphic Design or equivalent;
  • A minimum of 3 years’ typesetting and artworking experience with exposure to Annual reports and Corporate Communications;
  • Experience at producing complex and high-quality InDesign and MSWord templates, delivering accurate artwork;
  • Evidence of a working knowledge of HTML, CSS and digital asset production;
  • Demonstrable commercial awareness of project costs and resources;
  • A proven ability to recognise and embrace new technology based publishing opportunities within the print and digital environments;
  • Adding value to projects at every stage, you will have an eye for detail to ensure projects are executed to high, international standards; and
  • You must also have a high degree of expertise in the following technologies:
    • InDesign
    • Illustrator
    • Photoshop
    • Microsoft Word/PowerPoint
    • Adobe Acrobat


Your personal qualities:

  • Strong interpersonal and communications skills necessary to build trust and respect both externally and internally;
  • High-quality service ethic and commitment to customer service excellence;
  • Ambition to self improve;
  • Ability to manage many urgent and often conflicting priorities;
  • Strong ‘can do’ attitude with an innate ability to take the initiative and work by yourself as well as in a team;
  • Flexibility and team-focused, non-hierarchical approach with a ‘roll up your sleeves’ attitude to getting the job done; and
  • A great sense of humour and fun!


About Us!

So, a little about us and what we do – Black Sun is a leading international stakeholder communications company. We are headquartered in the glorious Fulham Palace, and we also have an office in Singapore. Our goal is to transform the way companies engage and communicate with their stakeholders. We are on a mission to help companies tell the story of how they create value for the people that matter to them: investors, employees, customers, and society.

However, we are only ever as good as the people we employ, and that is why we have a Talent team dedicated to attracting, developing and growing some of the best minds in the industry. We pride ourselves on ensuring our people get plenty of opportunities to learn and grow and regularly consult with them to hear how best to achieve that goal.

If you ask anyone around here what they like most about working at Black Sun, the answer you will hear most often is the people. We are a team of talented, friendly and diverse people driven by shared values and a genuine desire to make a positive difference in business. Not only can you create a long-term career with us, but odds are, you will make a few great friends along the way.

Sometimes it can be challenging but also very fulfilling work at Black Sun with a real chance to make a difference. You will have the opportunity to work with and learn from blue-chip clients from all over the world – such as Adecco, Burberry, Coca Cola HBC, Diageo, Direct Line Group, Rio Tinto and Tesco. This is an excellent opportunity for someone who buys into what we do and shares our ambitions and values.

PS - Don’t forget to check out our Careers Site for more information about what it’s like to work at Black Sun!

And whilst we love our jobs, we also like to have some fun along the way. We have a continuous social programme throughout the year, either virtually or in person! But don’t take our word for it; come and see for yourself!


Our new Hybrid way of working
Over the last 12 months, the way in which we work has changed. We surveyed and engaged with our staff to learn about what Black Sun’s future of work looks like, and thanks to everyone’s positive engagement and feedback, we developed a hybrid way of working, governed by three fundamental principles: Colleague, Client and Culture. This means that however you decide to deliver work, you should protect all of these 3 C’s. After a period of onboarding, employees have the ability to work from home, office and, where applicable, on-site with clients. The number of days is dependent on teams, role, time of year and deliverables.

Our COVID-19 Statement

Despite the challenges of COVID-19, it has very much been business as usual here at Black Sun. Responding quickly and investing strategically, we can assure you that we are fully operational and prepared for the future in a safe operating environment.

A Responsible Business

Responsibility is critical to our success, and the well-being of our people is integral to everything we do. We continue to manage this resource responsibly. The health of our people has been our number one priority over this period. In line with the prevailing Government guidelines and risks assessments, we have developed comprehensive COVID-19 safety policies to protect and support our staff during these challenging times. We also have regular employee communications, daily team check-ins and virtual company forums, and Q&A sessions with the CEO and ongoing surveys with all our employees.

Business Continuity Planning (BCP)

Black Sun has very effective business continuity plans which we have implemented that have enabled us to continue to operate effectively since the outbreak of COVID-19. These plans are continually reviewed at weekly BCP meetings chaired by the Group CEO and updated where necessary.

In addition to a competitive salary based on skills and experience, as an employee at Black Sun, you will have access to a range of great benefits and perks, including:


Upon joining, you’ll be eligible for 25 days holiday per year (pro-rated if you join mid-year). Two additional discretionary ‘bonus’ days are awarded for long service, up to a maximum of 27 days’ holiday.

Bonus Scheme

We operate an annual bonus scheme for all our employees to enable everyone to share our success when the company achieves its financial targets.

Personal Development Opportunities

We believe that the more successful we are in developing our people, the more rewarding and successful our business will become. As an employee, you’ll have access to an extensive suite of training through our ‘Full Circle Talent Development Programme’ to help you develop the skills to progress your career and be successful in your role.

Group Life Assurance

On joining Black Sun, you will be insured under our Group Life Assurance Scheme.

Group Personal Pension Plan

After three months at Black Sun, you will be enrolled on the company’s group personal pension scheme. The company will contribute 3% of salary to the pension scheme, and you will need to contribute a minimum of 5%.

Employee Assistance Programme

You and your family will have access to a confidential 24/7 helpline, providing you with a range of services, including bereavement counselling, financial/debt management, family and childcare advice.

Payroll Giving

Black Sun operates a Payroll Giving scheme, enabling you to donate through your payroll to any charity or voluntary organisation within the UK. The donation is made from your gross pay, enabling the charity to benefit from Gift Aid.

Thank You

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  • Location
    London, London, City of
  • Department
  • Employment Type
  • Minimum Experience