Senior Sustainability Consultant

Insight · London, London, City of
Department Insight
Employment Type Full-Time
Minimum Experience Experienced

Overview of the role

We’re looking for an ambitious sustainability professional who is able to leverage their expertise to develop our sustainability communications business and grow new revenues and deliver outstanding work in the area from blue-chip clients. This is a rare opportunity to play a leading part in extending our stakeholder communications proposition and helping fulfil our purpose: ensuring companies are more trusted and valued in the eyes of their stakeholders.

Reporting into the Chief Insight and Engagement Officer and Board Member, the role will entail you collaborating closely with the Sustainability Communications Director and the rest of the Insight and Knowledge & Innovation Teams to enhance our reputation for sustainability thought leadership within the Industry; lead the development and oversee the delivery of high-quality sustainability communications solutions through our Stakeholder Communications teams; leverage your knowledge and expertise to provide strategic advice to clients about how to solve their sustainability communications challenges; build a network of strategic and tactical partners who may be required to support us in the delivery of our sustainability solutions; share best-practice knowledge with colleagues and clients; and where necessary support business development and marketing activities through speaking at Black Sun events, providing thought leadership pieces and engaging in new business pitches.

The role will require you to have an excellent understanding of the latest sustainability and ESG focus areas and good practices of corporations today. You will also possess a strong level of knowledge around the main disclosure frameworks and indices for reporting on sustainability performance such as SASB, GRI, TCFD, DJSI, UNSDGs. You will hold experience in leading the development of large sustainability communications or reporting programmes for blue-chip organisations, including materiality assessments, reporting gap analyses and stakeholder engagement with clients’ senior leadership team and key external stakeholders.

The measures of success will include the successful development and support of our sustainability communications offer to both existing and prospective clients, the enhancement of our reputation as leaders in the field and new revenue growth from sustainability communications. 

The role is well suited to a passionate, motivated and experienced senior sustainability and/or communications professional with a strong intellectual aptitude and strategic capabilities. An excellent level of writing is required with a strong vocabulary and impeccable grammar. Ideally, you will have previous experience in delivering sustainability communications collateral and campaigns on the client or agency side. You will have excellent interpersonal and presentational skills, be able to inspire people to deliver great work and have a collaborative approach to working with both clients and internal teams. High-quality standards and a strong commercial acumen is a must, as well as the desire to want to make a material contribution to successfully growing our business.

 

Key responsibilities

Developing our offer

  • Leveraging your knowledge and expertise
  • Help to develop an industry-leading sustainability communications proposition by evolving solutions and services that we can take to market with a particular focus on stakeholder engagement and materiality assessment initially
  • You will need to be well-versed in all aspects of our broader proposition and provide advice on how the sustainability agenda is shaping, and how companies engage and communicate with their stakeholders
  • You’ll need to continually remain up to date with any new regulations or codes as well as the latest best practice trends in sustainability reporting and communications and when appropriate evolve our offer as well as share your knowledge internally and with our clients
  • Drawing on your market knowledge and experience, you will identify and forge close relationships with potential complementary partners, who, if required, we can collaborate with to deliver sustainability communications solutions

 

Building our reputation and taking our offer to the market 

  • You will work closely with our Sustainability Communications Director and the rest of the Insight team to develop a plan to build sustainability communications revenues from new and existing clients and reinforce our offer to market
  • Where appropriate, you will lead the development of high-quality proposals and pitches, working with consultants, client managers, creatives and digital colleagues to win new business and grow existing accounts.
  • You’ll consult with clients at the Director level and through the client team, providing insight and solutions, understanding their issues and challenges, expanding their thoughts, and sharing knowledge of best practice/legal requirements
  • You will help build Black Sun’s reputation through speaking at industry events, writing blogs on thought leadership pieces and engaging in other relevant internal or external marketing activities


Ensuring the successful delivery of great work

  • You’ll help develop and deliver our strategic sustainability offer which could include any or all of these elements:
    • Leading the briefing process with key stakeholders, you will understand their needs and define our strategic response, setting goals, deadlines and agreeing on the desired outcomes
    • You’ll interpret the thinking on sustainability strategy work from start to finish, providing insights and recommendations and be able to help clients in developing their own sustainability communications strategy
    • You’ll oversee the materiality assessment proposition of Black Sun which includes owning and adapting the overall process itself and leading or supporting teams in delivering assessments to clients
    • You’ll advise clients on the most appropriate reporting standards, frameworks and guidelines to ensure alignment throughout the process
    • Working closely with the teams to develop sustainability communications proposals, including themes, creative direction and “selling in” of the final proposal to the client
    • Defining the content strategy across multiple reporting communication platforms in line with audience requirements
    • Overseeing the successful gathering of content, facilitating interviews, focus groups and surveys, engaging with copywriters and critically reviewing and developing content where required
    • Quality assuring all key outputs, assessing them against the original brief and client needs. Coaching the teams and directly taking measures to ensure we deliver great quality service and provide value to clients


Building our knowledge base and shaping our sustainability performance

  • Learning and development is a core part of Black Sun’s EVP. Therefore, an important part of your role will be to support the learning and development team and Black Sun’s “Full Circle” training activities, by sharing your knowledge of best practices in sustainability communications
  • Work with the Group CEO and leadership team to develop our own sustainability policy and proactively help embed it into our daily lives across the business


The above list of job duties is not exclusive or exhaustive and the job holder will be required to undertake such tasks as may reasonably be expected within the scope of the role.


Requirements

  • You’re an entrepreneurial senior sustainability communications professional with demonstrable experience in corporate sustainability issues
  • You’ve worked with blue-chip clients across multiple sectors and geographies, at various stages of their sustainability journey and have built a reputation with reputable contacts and connections
  • You’re passionate about campaigning multi-channel communications strategy and have experience in advising and developing clients’ sustainability strategies and broader communications
  • You’ll bring a perfect blend of experience with stakeholder engagement, technical expertise and communications flair, allowing you to understand and translate complex information and data into compelling communications
  • You understand the relevant sustainability and reporting standards and frameworks, including GRI, IIRC <IR> Framework, TCFD, the SDGs and UNGC. You’re also familiar with broader initiatives, including CDP, DJSI and UNGP
  • An expert facilitator, you’re comfortable running workshops, interviews and brainstorms with senior clients as well as with internal teams
  • You’ve experienced in assessing, analysing sustainability strategies and communications to provide insight as well as materiality assessments and the identification of key issues.  
  • Commercially astute, you’re adept at identifying and implementing commercial actions that aid the maintenance and growth of Black Sun. You remain on top of forecasts and you’re easily able to identify and implement what’s required to meet targets
  • An inspiring leader and effortless team player, you motivate colleagues and foster an engaged culture. As a result, people feel valued and that their careers are progressing in the right direction

 

Your personal qualities:

  • Strong interpersonal and communications skills are necessary to build trust and respect both externally and internally;
  • High-quality service ethic and commitment to customer service excellence;
  • Ambition to self-improve;
  • Ability to manage many urgent and often conflicting priorities;
  • Strong ‘can do’ attitude with an innate ability to take initiative and work by yourself as well as in a team;
  • Flexibility and team-focused, non-hierarchical approach with a ‘roll up your sleeves’ attitude to getting the job done;
  • A great sense of humour and fun!


About Us!

So, a little about us and what we do – Black Sun is a leading international stakeholder communications company. We are headquartered in the glorious Fulham Palace, and we also have an office in Singapore. Our goal is to transform the way companies engage and communicate with their stakeholders. We are on a mission to help companies tell the story of how they create value for the people that matter to them: investors, employees, customers, and society.

However, we are only ever as good as the people we employ, and that is why we have a Talent team dedicated to attracting, developing and growing some of the best minds in the industry. We pride ourselves on ensuring our people get plenty of opportunities to learn and grow and regularly consult with them to hear how best to achieve that goal.

If you ask anyone around here what they like most about working at Black Sun, the answer you will hear most often is the people. We are a team of talented, friendly and diverse people driven by shared values and a genuine desire to make a positive difference in business. Not only can you create a long-term career with us, but odds are, you will make a few great friends along the way.

Sometimes it can be challenging but also very fulfilling work at Black Sun with a real chance to make a difference. You will have the opportunity to work with and learn from blue-chip clients from all over the world – such as Adecco, Burberry, Coca Cola HBC, Diageo, Direct Line Group, Rio Tinto and Tesco. This is an excellent opportunity for someone who buys into what we do and shares our ambitions and values.

PS - Don’t forget to check out our Careers Site for more information about what it’s like to work at Black Sun!

And whilst we love our jobs, we also like to have some fun along the way. We have a continuous social programme throughout the year, either virtually or in person! But don’t take our word for it; come and see for yourself!

 

Our new Hybrid way of working
Over the last 12 months, the way in which we work has changed. We surveyed and engaged with our staff to learn about what Black Sun’s future of work looks like, and thanks to everyone’s positive engagement and feedback, we developed a hybrid way of working, governed by three fundamental principles: Colleague, Client and Culture. This means that however you decide to deliver work, you should protect all of these 3 C’s. After a period of onboarding, employees have the ability to work from home, office and, where applicable, on-site with clients. The number of days is dependent on teams, role, time of year and deliverables.

Our COVID-19 Statement

Despite the challenges of COVID-19, it has very much been business as usual here at Black Sun. Responding quickly and investing strategically, we can assure you that we are fully operational and prepared for the future in a safe operating environment.


A Responsible Business

Responsibility is critical to our success, and the well-being of our people is integral to everything we do. We continue to manage this resource responsibly. The health of our people has been our number one priority over this period. In line with the prevailing Government guidelines and risks assessments, we have developed comprehensive COVID-19 safety policies to protect and support our staff during these challenging times. We also have regular employee communications, daily team check-ins and virtual company forums, and Q&A sessions with the CEO and ongoing surveys with all our employees.


Business Continuity Planning (BCP)

Black Sun has very effective business continuity plans which we have implemented that have enabled us to continue to operate effectively since the outbreak of COVID-19. These plans are continually reviewed at weekly BCP meetings chaired by the Group CEO and updated where necessary.


In addition to a competitive salary based on skills and experience, as an employee at Black Sun, you will have access to a range of great benefits and perks, including:

Holidays

Upon joining, you’ll be eligible for 25 days holiday per year (pro-rated if you join mid-year). Two additional discretionary ‘bonus’ days are awarded for long service, up to a maximum of 27 days’ holiday.

Bonus Scheme

We operate an annual bonus scheme for all our employees to enable everyone to share our success when the company achieves its financial targets.

Personal Development Opportunities

We believe that the more successful we are in developing our people, the more rewarding and successful our business will become. As an employee, you’ll have access to an extensive suite of training through our ‘Full Circle Talent Development Programme’ to help you develop the skills to progress your career and be successful in your role.

Group Life Assurance

On joining Black Sun, you will be insured under our Group Life Assurance Scheme.

Group Personal Pension Plan

After three months at Black Sun, you will be enrolled on the company’s group personal pension scheme. The company will contribute 3% of salary to the pension scheme, and you will need to contribute a minimum of 5%.

Employee Assistance Programme

You and your family will have access to a confidential 24/7 helpline, providing you with a range of services, including bereavement counselling, financial/debt management, family and childcare advice.

Payroll Giving

Black Sun operates a Payroll Giving scheme, enabling you to donate through your payroll to any charity or voluntary organisation within the UK. The donation is made from your gross pay, enabling the charity to benefit from Gift Aid.

Thank You

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  • Location
    London, London, City of
  • Department
    Insight
  • Employment Type
    Full-Time
  • Minimum Experience
    Experienced