HR (Talent) Assistant

Talent · London, London, City of
Department Talent
Employment Type Full-Time
Minimum Experience Entry-level

Overview of the role

We have an amazing opportunity for an enthusiastic and proactive Talent Assistant to join the Talent team and grow their HR career. In this role, you’ll be responsible for supporting the Senior Talent Manager and team across the full range of HR activities including recruitment, onboarding, training and development, performance management, compensation and benefits and employee engagement and communication.

You will have full responsibility for the administration within the team, and this is a great opportunity for a highly organised and meticulous individual to take ownership of processes and procedures, and make them their own, ensuring that we follow best practice and offer an excellent service to the business.

In addition, this role will be the first point of contact for employees – from onboarding through to embedding in the business, you will be the face of the Talent team, able to answer queries ranging from using our HR system, to managing their career.

This role is well suited to a highly motivated, friendly and approachable individual with a real interest in developing an HR career. The successful candidate must have strong interpersonal and communication skills; have a sense of accountability; be able to manage highly confidential information appropriately; and have a positive and enthusiastic approach to their work and a 'can-do' and 'roll up your sleeves' attitude to getting the job done.

Some of the key responsibilities in this great role include:

  • Independently managing all HR administration tasks including ensuring all correct paperwork is in place for new joiners, drafting employee letters, maintaining Black Sun’s HR system (BambooHR), running HR reports, and maintaining essential HR files with employee data
  • Acting as the BambooHR “super-user”, ensuring we optimise all functionality
  • Supporting the team with the recruitment process helping to maintain job specifications, arranging interviews, advertising roles, and other duties
  • Managing the visa sponsorship processes for UK and Singapore staff, ensuring that all paperwork is correctly prepared and submitted and project managing the process as required
  • Acting as the first contact for all staff HR-related queries (for example absences, performance reviews, training, hiring, BambooHR queries)
  • Managing the employee onboarding process including preparing the offer letter and employment contract, preparing induction packs and managing the induction onboarding
  • Supporting the Talent Development Consultant in the delivery of internal training including scheduling training, preparing the presentation materials and handouts, following up with post-training feedback surveys and keeping accurate records and providing reports and analytics
  • Supporting the Senior Talent Manager as required in any employee relations issues, including attending meetings, minute-taking and preparing paperwork
  • Drafting essential HR documentation, such as Employee Handbook and policy and procedures updates, for review by the Senior Talent Manager
  • Managing the full freelancer cycle, ensuring adherence to process, IR35 and advising managers
  • Remaining up to date with HR regulation changes, news and best practices and proactively share this information with the HR team
  • Proactively bringing in new ideas to streamline or update processes, find efficiencies and enhance the services to staff and managers
  • Independently managing or supporting the team on other ad hoc talent projects

Reporting Relationships

Reporting to: the Senior Talent Manager

Work closely with: the broader Talent and House team, the Board and the Senior Management teams, as well as being the main point of contact for employees

Qualifications, experience & skills:

The successful candidate will have:

  • Strong academics; degree level qualification or above, preferably within HR, is desirable
  • Additional HR qualifications (e.g. CIPD) would be beneficial
  • Experience working in a prior HR administration role in a fast-paced and dynamic business
  • Experience working with HRIS and Microsoft Office

Your personal qualities:

  • Strong interpersonal and communications skills necessary to build trust and respect both externally and internally;
  • High-quality service ethic and committed to customer service excellence;
  • Ambition to self improve;
  • Ability to manage many urgent and often conflicting priorities;
  • Strong ‘can do’ attitude with an innate ability to take initiative and work by yourself as well as in a team;
  • Flexibility and team focussed, non-hierarchical approach with a ‘roll up your sleeves’ attitude to getting the job done; and
  • A great sense of humour and fun


About Us!

So, a little about us and what we do – Black Sun is a leading international stakeholder communications company. We are headquartered in the glorious Fulham Palace, and we also have an office in Singapore. Our goal is to transform the way companies engage and communicate with their stakeholders. We are on a mission to help companies tell the story of how they create value for the people that matter to them: investors, employees, customers, and society.

However, we are only ever as good as the people we employ, and that is why we have a Talent team dedicated to attracting, developing and growing some of the best minds in the industry. We pride ourselves on ensuring our people get plenty of opportunities to learn and grow and regularly consult with them to hear how best to achieve that goal.

If you ask anyone around here what they like most about working at Black Sun, the answer you will hear most often is the people. We are a team of talented, friendly and diverse people driven by shared values and a genuine desire to make a positive difference in business. Not only can you create a long-term career with us, but odds are, you will make a few great friends along the way.

Sometimes it can be challenging but also very fulfilling work at Black Sun with a real chance to make a difference. You will have the opportunity to work with and learn from blue-chip clients from all over the world – such as Adecco, Burberry, Coca Cola HBC, Diageo, Direct Line Group, Rio Tinto and Tesco. This is an excellent opportunity for someone who buys into what we do and shares our ambitions and values.

PS - Don’t forget to check out our Careers Site for more information about what it’s like to work at Black Sun!

And whilst we love our jobs, we also like to have some fun along the way. We have a continuous social programme throughout the year, either virtually or in person! But don’t take our word for it; come and see for yourself!


Our new Hybrid way of working
Over the last 12 months, the way in which we work has changed. We surveyed and engaged with our staff to learn about what Black Sun’s future of work looks like, and thanks to everyone’s positive engagement and feedback, we developed a hybrid way of working, governed by three fundamental principles: Colleague, Client and Culture. This means that however you decide to deliver work, you should protect all of these 3 C’s. After a period of onboarding, employees have the ability to work from home, office and, where applicable, on-site with clients. The number of days is dependent on teams, role, time of year and deliverables.

Our COVID-19 Statement

Despite the challenges of COVID-19, it has very much been business as usual here at Black Sun. Responding quickly and investing strategically, we can assure you that we are fully operational and prepared for the future in a safe operating environment.

A Responsible Business

Responsibility is critical to our success, and the well-being of our people is integral to everything we do. We continue to manage this resource responsibly. The health of our people has been our number one priority over this period. In line with the prevailing Government guidelines and risks assessments, we have developed comprehensive COVID-19 safety policies to protect and support our staff during these challenging times. We also have regular employee communications, daily team check-ins and virtual company forums, and Q&A sessions with the CEO and ongoing surveys with all our employees.

Business Continuity Planning (BCP)

Black Sun has very effective business continuity plans which we have implemented that have enabled us to continue to operate effectively since the outbreak of COVID-19. These plans are continually reviewed at weekly BCP meetings chaired by the Group CEO and updated where necessary.

In addition to a competitive salary based on skills and experience, as an employee at Black Sun, you will have access to a range of great benefits and perks, including:


Upon joining, you’ll be eligible for 25 days holiday per year (pro-rated if you join mid-year). Two additional discretionary ‘bonus’ days are awarded for long service, up to a maximum of 27 days’ holiday.

Bonus Scheme

We operate an annual bonus scheme for all our employees to enable everyone to share our success when the company achieves its financial targets.

Personal Development Opportunities

We believe that the more successful we are in developing our people, the more rewarding and successful our business will become. As an employee, you’ll have access to an extensive suite of training through our ‘Full Circle Talent Development Programme’ to help you develop the skills to progress your career and be successful in your role.

Group Life Assurance

On joining Black Sun, you will be insured under our Group Life Assurance Scheme.

Group Personal Pension Plan

After three months at Black Sun, you will be enrolled on the company’s group personal pension scheme. The company will contribute 3% of salary to the pension scheme, and you will need to contribute a minimum of 5%.

Employee Assistance Programme

You and your family will have access to a confidential 24/7 helpline, providing you with a range of services, including bereavement counselling, financial/debt management, family and childcare advice.

Payroll Giving

Black Sun operates a Payroll Giving scheme, enabling you to donate through your payroll to any charity or voluntary organisation within the UK. The donation is made from your gross pay, enabling the charity to benefit from Gift Aid.



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  • Location
    London, London, City of
  • Department
  • Employment Type
  • Minimum Experience