Knowledge (Research) Analyst - Communications Agency

Insight · London, London, City of
Department Insight
Employment Type Full-Time
Minimum Experience Entry-level


We are looking for a Knowledge (Research) Analyst within the Insight Team here at Black Sun. This is a great opportunity to join a reputable strategic communications consultancy to build a knowledge base benefitting our frontline teams from the ‘best of Black Sun’. 

As the Knowledge Analyst you will be responsible for providing support to  the reporting Director in delivering corporate governance consultancy  and to the team in our overarching stakeholders communications proposition across our three key business solution pillars – Corporate Reporting, Digital and Sustainability - across our global offices in London, Singapore and Malaysia. This includes custom research work for our consultancy clients, as well as gathering high quality market intelligence of corporate communications policies, issues, news and trends.

The role is well suited for a highly motivated and ambitious individual with excellent academics, a curious and innovative mind, and an interest in a wide range of economic, social and governance issues impacting businesses. The successful candidate must have good writing skills, a keen eye for details, and be excited about extracting insights from both numerical and qualitative data.

This role can be based out of London or Singapore. By joining us you will be working on a hybrid model and have a wonderful opportunity to explore our picturesque offices in Bishops park, Putney bridge.

Some of the key responsibilities in this great role include:

Research & Consultancy

  • Work with our consultants in support of their comms strategy consultancy projects. Typical assignments include:
    • Identifying sustainability issues in a materiality assessment for our corporate clients
    • Reviewing and assessing various companies’ external communications through different channels
    • Media scanning and social listening to analyse news and social media conversations
    • Designing qualitative and quantitative research questionnaire, and analysing resulting data to produce high quality insight reports
  • Work with our Senior Analyst on our two flagship global research projects on annual reports and corporate websites.
    • Analyse audit data on annual report content to support strategic consultancy services for our Corporate Reporting clients;
    • Analyse corporate website content and usability, building a database of benchmarked companies. Support our Digital consultant in new business generation and client development work;
  • Take responsibility for maintaining Black Sun’s Knowledge databases of best practice examples to effectively improve our performance and the value that we add to clients. This includes ensuring all relevant updates are completed in a timely manner;
  • Provide support in overall quality control of our knowledge assets, building IP for the wider business and developing clear methodologies for all analytical approaches;

Industry & Competitive Analysis

  • Proactively track digital communications news and related business publications to ensure that our research is up-to-date with the latest developments in corporate communications; and
  • Keep abreast of legal and regulatory changes, consultations and Government initiatives to ensure that the Team is always in a position to provide best-in-class advisory services to clients
  • From time to time, assist the Marketing team in preparing thought leadership articles, newsletter content and social media content to support the wider business offers.


Qualifications, experience & skills:

  • Strong academics with degree from a reputable university;
  • Ideally work experience within communications or business consultancy;
  • Interest in understanding economic and societal issues, the evolving stakeholders needs and how they are impacting businesses;
  • Excellent analytical skills. Must be a competent user of MS Excel;
  • A good standard of report writing and presentation drafting skills in MS Power Point/Word;


Your personal qualities:

  • You have a curious frame of mind, with proven analytical and conceptual capabilities;
  • You have high work ethic and client-service-excellence mindset. The ability to work in a fast-paced environment and manage multiple parallel tasks is a key trait to succeed in this role;
  • You have strong interpersonal and communications skills necessary to build trust and respect both externally and internally;
  • You have a ‘can do’ attitude with an innate ability to take initiative and work independently as well as in a team;
  • You believe in the importance of balancing hard work with fun!

Come join Black Sun

Across the globe, there is a powerful movement demanding that business focus on purpose, sustainability, and wider value creation. It has never been more important for business to build and maintain trust with their key audiences.

And that’s where we come in! We are a new company for this new world – a partner to some of the biggest brands and businesses worldwide – helping them to engage with these audiences, build enduring relationships and spark positive change through inspiring communications.

As our world rapidly changes, our focus remains constant. At heart we are storytellers, we define articulate and shape the value creation story, bringing it to life across different channels and communications formats. Our team is made up of over 130 talented specialists working across the UK, Europe, and Asia – analytical thinkers, renaissance creatives, digital mavericks and inspiring change makers!

We win many awards and recognition for our work – but great work doesn’t happen by magic – join Black Sun and you will become part of an amazing, diverse, and inclusive community – a team of passionate and skilful people who will expand your horizon, energise your talents and ignite that spark of magic within you.

Beyond what you would expect; a competitive salary, great benefits and hybrid working – we will support you in developing the skills and expertise to fast track your career. You will have the opportunity to make a difference every day, shaping the future of communications and creating positive change – and most importantly, to have fun along the way.

In addition to a competitive salary based on skills and experience, as an employee at Black Sun, you will have access to a range of great benefits and perks, including:

25 days holiday per year with ‘bonus’ days for long service
Bonus scheme
Personal development opportunities
Group life assurance
Group personal pension plan
Employee assistance programme
Hybrid working:
Over the last 18 months, the way in which we work has changed. We surveyed and engaged with our staff to learn about what Black Sun’s future of work looks like, and thanks to everyone’s positive engagement and feedback, we developed a hybrid way of working, governed by three fundamental principles: Colleague, Client, and Culture. This means that however you decide to deliver work, you should protect all these 3 C’s. After a period of onboarding, employees can work from home, office and, where applicable, on-site with clients. The number of days is dependent on teams, role, time of year and deliverables.

Here at Black Sun we pride ourselves on being committed to offering equal opportunities to all potential employees and have zero tolerance for discrimination. We foster a business culture where ideas and decisions from all people help us grow, innovate, create the best work and be relevant in a rapidly changing world

Thank You

Your application was submitted successfully.

  • Location
    London, London, City of
  • Department
  • Employment Type
  • Minimum Experience